Frequently Asked Questions
HOME ▸ FREQUENTLY ASKED QUESTIONS+In which areas do you provide solutions?
We provide end-to-end solutions across every field of smart-city technology — security, traffic, public transport, logistics, energy, communications, agriculture and infrastructure — and develop dedicated solutions for the defense industry.
+Are your products domestically developed?
Yes. Infinidium is a technology company founded entirely with domestic capital. The hardware and software development of our products is carried out by our own R&D team in Türkiye.
+Do you provide installation, maintenance and technical support?
For every solution we deliver, we provide survey, installation, commissioning and post-installation maintenance end to end. With our expert field teams we offer rapid response in case of faults and regular maintenance agreements.
+How can I access the defense-industry portal?
Access to our defense catalogs and stock lists is granted only to authorized organizations. You can request access via the form on the Defense Industry page; once your request is reviewed, your credentials are sent to you.
+Which quality and security standards do your projects follow?
We operate in compliance with international quality, information-security and business-continuity standards, notably ISO 9001, ISO/IEC 27001, ISO 14001, ISO 45001 and ISO 22301. For defense projects we hold NATO and national facility security clearances.
+Do you operate internationally?
Alongside our İstanbul and Ankara offices in Türkiye, we take part in international projects through our offices in the USA (New York) and the United Arab Emirates (Dubai), delivering our solutions across different regions with our global partners.